Technology Integration with a Human Touch
After almost 30 years in the technology integration business, we know every environment is different.
Which is why customer service is our first priority.
We work closely with our customers to understand their personal preferences as well as their technical requirements before presenting a solution.
By putting ourselves in our customers’ shoes, we’re able to get the job done right the first time.
Service First Security Specialists
With over 330 years of combined IT sales and service experience, you can depend on our team to have the right answers, right away.
And the assistance you need to get the job done right.
Reach us easily by phone, email, SMS, Slack or other channel of your choosing.
We’re ready to help.
Dan Silverman
President
Michael Honein
Business Development
Stephanie Hoffe
Senior Account Manager
Peter Westphal
Senior Account Manager
Magda Gray
Senior Account and Marketing Manager
Martina Yee
Account Manager
Una Pirocanac
Procurement Manager
Isa Celik
Account Manager
Stefania Borsas
Operations Manager
Michele Clara
Customer Service
Marlene Galvez
Customer Service
What Our Customers Think of Us
We're committed to delivering excellent service. To live up to this commitment, we asked our customers what they think of our service using an AI-driven, science-backed survey. Here are the highlights:
Empathetic
We asked our customers if they felt understood by the Telanet team and 80% of them agreed. We're proud to say this is a higher score than our survey vendor had ever seen before!
Responsive
We asked our customers if our service was accessible and helpful, 78% said yes, it absolutely is! Still, this is important to our customers, so we continue to develop protocols and invest in tools that will help us improve this area.
Dependable
We asked our customers if they felt Telanet had their back and 72% agreed. Although this score is significant, we continue to seek opportunities to demonstrate support for our customers.
Predictable
We asked our customers if they enjoyed a consistent experience working with Telanet and 70% agreed. Although we're proud of this score, we are actively investing in systems that will improve the predictability of our service.
